Interview: _Kron from Mineheroes

Blocks and giveaways seems like a match made in heaven! We had a little chat _Kron who is one of admins over at Mineheroes. With a top ranking on various server listing directories and player numbers hitting well over a 1000 a day, this is one of the heavy hitters in the Minecraft scene. _Kron who has been part of the Mineheroes community for over 3 years talks about his time within Mineheroes and how the community got this big. Let’s DIG our way down, shall we?

Giveaway Winners
The winners of the Mineheroes giveaway are:

DispiteFullX: $20 Voucher

Serafin Aguilera: $15 Gift Voucher

Zack Tran: $10 Gift Voucher

You all received an email containing your voucher codes. Once again, much thanks to Mineheroes for providing the gifts!

Winners are chosen by random

 

Hey _Kron(?), thanks for doing this interview with us, how are you doing today?

Hiya! I’m doing great, thanks for asking.

What can you tell me about yourself and MineHeroes?

Where to begin… My in-game name is _Kron, one of the few admins at MineHeroes. I’ve been a part of this community for over 3 years now and have watched it rise and fall, and rise again to where it is now. My role covers over staff management and community management. I’ve been a staff member a few times in the past however, I’ve recently come back again in August. Since I’ve come back our player base has reached all-time highs, and I’m very proud to be a part of that.
MineHeroes itself has been around for 5 years now, and has the community to show for it.

How did Mineheroes grow into such a big community?

Quality content and word of mouth would probably be our largest factors into growing as a server. We release new content regularly, features that the players enjoy and suggest to us on the forums. And with that, people start spreading word to their friends about our server. Due to this, we have managed to grow at a steady pace and maintain the player base we have currently. Our goal at the moment is to continue improving our current game modes to further encourage players to play on our network.
I would also say having quality staff members has attributed towards the servers growth, as well as the continuous rounds of applications we host. Not only does it help out the players, but it also encourages positive reinforcement. Since our target audience is targeted towards the younger generation, having a positive atmosphere allows us to have a friendly community. Which in the end will help out other players regardless if they have the ‘staff’ tag or not.

You guys are running 8 game modes at the moment being: Factions, Survival, Prison, OPPvp, Skyblock, Creative, OPfactions and Pvp. Which of these game modes are most popular within your community?

I would say Factions and Skyblock are our largest game modes.
I’m going to be real here and say it’s likely because it’s trending at the moment. YouTubers around the world have focused their directions towards Skyblock, Factions and Minigame servers. If you are playing a large server, expect one of these three to be the largest game modes on the network.
With this, we’ve been putting more development towards these two servers. Custom enchants, modified factions, simplistic designs and balanced economies allows players enjoying their time on those servers.

“Quality content and word of mouth would probably be our largest factors into growing as a server”

I must say that I like the artwork you guys use on your Twitter. Who made them, and are they custom made?

Haha, yeah. The art is custom made. I wouldn’t say I know the artist though, the owner of the network has these connections.

Does MineHeroes have a policy regarding YouTubers/streamers?

We have a few set requirements for YouTubers and twitch streamers.

  • An active YouTube or Twitch account
  • At least 1 YouTube video or 1 live stream on MineHeroes
  • 1000 YouTube subscribers or 500 Twitch followers
  • Having to upload at least once every 2 weeks

There is a process that is found on our forums to apply for the position.

With a big player base comes more work for (in-game) staff members. How is the staff hierarchy set-up and what are the tasks for each rank?

We’ve got 4 set ranks that are obtainable if you meet the requirements, all with separate but similar roles.

Helpers
This is our trial rank, and the only rank non-staff members can apply for. This rank applies to one server, and there are expectations set for the helper to fill in.
We don’t focus entirely on the staff member maintaining a good relationship with the community, we also focus on the staff member having a good relationship with the staff team to reduce future conflicts.
The helper role is rather simple, help out the players and maintain a positive atmosphere.

Moderators
The moderator rank applies globally across the network, allowing the staff member to maintain a positive atmosphere all around. It’s a more advanced version of Helper, and should be the rank most of the staff members are comfortable with.
The moderator rank does have more permissions to help allow keep the peace between the servers.
They also have an increased forum role. They are expected to assist with support forums and interaction with the community.

Senior Moderators (Sr.Mods)
The Sr.Mods have a closer relation towards Admins, their roles are more centered towards guiding the Moderators in times of trouble or need. They can also assist the admins when it comes to handling staff applications. If you are in this position, you are expected to have a good relationship with most of the staff members as well as consistent social interaction with the team.

Admins
Even though it’s a rank not many staff members get to, it’s not impossible to achieve the position.
However, the Admin requirements and the role is far above the previous ranks. Admin duties consist of handling server resets, server management, purchase related issues, team management and a whole list of other topics that I could go into.
Because of the gap between the two ranks, achieving the admin rank requires a lot of trust with the network owner aswell the rest of the team.

None of the positions above Helper are applied for, they can only be earned through hard work and dedication

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What is your system of picking new staff members and what are the requirements to be a candidate?

The two simple requirements are to be active and to maintain a positive atmosphere within the community. However, even those are hard to maintain, as we expect the applicant to be active on the forums as well as maintaining activity in-game. Maintaining a positive atmosphere is also rather hard. We expect that the application is understood when they are assisting players so there isn’t any confusion. There are some ‘forced’ requirements to prevent clutter when we do open applications.
The current forced requirements are:

  • Have at least 50 forum posts
  • Have a forum account that is older than 30 days

If neither of those requirements are met, the applicant would not be able to create an application.

Once all the requirements are met, a thorough search of the players information and logs are taken place to see if they are an eligible applicant; then we’ll take the player into an interview to test their common sense abilities.

Of course, we have many other requirements; but there are cases where those requirements have been bypassed due to the player fitting those two simple requirements (e.g. Age as a requirement, we expect applicants to be 13+. There have been a few cases where we’ve allowed younger applicants into the team).

Do you guys host (special) community/in-game events? if so, what kind of events are we talking about?

Our most recent major event that we have hosted was in December when we hosted a bunch of events at once. One of our most common events is the Christmas Build contest where participants compete with one another to build the most detailed Christmas themed build they can imagine.
Later, we allow our Build Team to judge the winners. We haven’t had an event recently due to how busy the team is working at.
We’ve got scheduled events that also run every few hours without the staff taking guidance; events like KoTh, LMS, Mob Arena and a few more will be coming in the future.

Any special upcoming events?

We do have a minor event coming up soon for Easter however, I’m not allowed to give out any more information other than that 🙂

Let’s talk some development, It is well known that Minecraft is highly customizable and can be crafted (pun intended) to a communities liking. Do you have your own developers, or do you hire third party developers?

We’ve got our own development team, who have helped the servers growth immensely. They’re also really friendly people that interact with the community to hear their suggestions also.

Are you guys working on anything special?

We’re working on a few big updates at the moment, yes. I can’t say what it is or what it’s for however, players will enjoy it quite a bit. Perhaps a few of the updates will be out around the time of this being posted!

Do you have any tips for starting developers/people who want to learn programming?

I’m not much of a developer myself, having little experience with programming. One of the most important things I’ve noticed is you need a sense of logic thinking. So if you’re struggling with maths and want to become a developer, I highly recommend learning some difficult levels of maths (such as trigonometry, matrices, algebra). Especially if your interests revolve around game development.

Looking back, what are some of your fondest memories?

Getting acknowledgment from a Senior Staff member prior to being a helper a few years ago was the first thing I recall. I was heavily influenced by a hint of appreciation a few years back. A few weeks after that message, I became the first staff member for the largest game mode we have currently (skyblock).

There is always one questions that a lot of starting Minecraft servers/communities have and that is: How did you attract new players when starting out? (for the non-Minecraft players, there is no in-game server browser)

I cannot really answer this question with experience however, I can give some tips on how I can imagine any server to grow and maintain it’s player base.
Target Audience
Decide whether you’re aiming for a toxic community, a family-friendly community or anywhere in between. This is probably one of the first steps into building your community. So having a set of rules set up to prepare for situations where issues arise is important.

Content
If you’re aiming for a family-friendly server, do not aim for Factions or any hostile server straight away, aim for the current trends and use it to your advantage.
The current trends are Skyblock and Factions, both plugins are accessible for free.

Having good quality content will encourage your players to spread the word about your server, growing the server.

Do you have any tips for (starting) communities besides on how to attract new players in the beginning?

If you’re at a steady 20 player base, it’s probably worth looking into having a forum if you haven’t got one already. This is where lots of the players will communicate and form a forum community.
Also, it’s very important on who you chose as staff. Do not hire staff members that ban for ‘gtfo’.
Also, if you are one of the types of Server Owners that ban for ‘gtfo’, your server will die out eventually. Your server will get a bad reputation and the players will just turn toxic.

Plan updates weeks ahead, do not release all your content at once.
Players like updates, if you’re releasing all the features at once and have nothing to update afterward, then the players will just start complaining.

How do players join your server(s)?

You can connect to our network through Minecraft at mineheroes.net, we allow clients from 1.7->1.11
Our forums also shares the same address.

About Syff

Co-founder of the Angry-Mob project, a community which transformed from a gaming community hosting several servers to it's current form. A hub with information for other community/server owners/staff members. Previously, Syff was involved with several other communities dispersed over different games and positions.

  • DePolarized MC

    Great job Kron! Loved the interview. You answered the questions so well!!
    -DePolarized

  • Kaan Mesci

    This was a very nice interview _Kron!! You answered every single question with full detail. I learned a lot from you. Thank you!
    -Kaan8879

  • Zack Tran

    _Kron is a very active admin on the server and I feel like interviewing _Kron would be like interviewing the server as a whole. Love the answers Kron!
    -TmineCraft34

    • Congratulations you are one of the winners! we have send you your voucher via mail (be sure to check your spam folder)

  • iiStriker

    Nice job on the interview. This allowed me to know more about the server. I wasn’t aware of a few details _Kron mentioned. I’ve got a question, how long did the interview take?

    IGN : iiStriker300

  • Barneh

    hey look, he forgot to mention that if you’re a streamer you get exceptions to punishment, eg. hacking with tigur!!

    ign: Barneh (ThemeOfSSS)

  • BLASTER2029

    Nice interview.A lot of new information.
    IGN:BLASTER2029

  • frags

    “None of the positions above Helper are applied for, they can only be earned through hard work and dedication”
    How’d Symonne get admin rank again?

    ign – DaddyLiz

  • KrunchyPlayz

    In my opinion, Kron did a really good job with the interview. He answered the questions in detail, and extremely accurately. This definitely increased my knowledge regarding MineHeroes, and I’m glad to here that there are great staff on this server, like Kron.

    IGN: KrunchyPlayz

    • Barneh

      if you learnt new things, how would you know they are accurate?

      • KrunchyPlayz

        Well, I believed what he said. Do you have anything against that?

  • DispiteFullX

    This interview was amazing I wouldn’t have done it better my self honestly Kron is a great help to mine heroes I always see him helping others with their problems. Kron answers all the questions correctly and the questions were good too asked everything they needed to know

    IGN: DispiteFullX

    • Congratulations you are one of the winners! we have send you your voucher via email (be sure to check your spam folder)

  • Kaan Mesci

    I already wrote one comment but felt it was not enough. _Kron is always active in the server and he is always helping others. I learned lots of new knowledge from _Kron about MineHeroes, and I hope MineHeroes will keep getting in new staff just as good as _Kron. To be an admin in any kind of server is very hard work because I have been one before. Especially when it comes to an amazing server like MineHeroes… Being an admin would be really hard here on this server. After that list you wrote about the jobs of and admin should do in MineHeroes I really noticed this very well. Thank you very much _Kron.
    -Kaan8879

    • Barneh

      because you need to double your chances of winning? i see

  • Cuppe

    IGN: Redbull3103
    Hey, haven’t been active for a long time but i saw _Kron for first time yesterday and i can tell u that he is one of the best admins i have seen. He got over 100+ questions yesterday and he didn’t skip 1 of them, he answered all of them. Guys, what would we do without _Kron? Or what would i do without him? I asked him if u guys on mineheroes could make a update where 1 person can have his own island and join another island without leaving the one he has. He said that we added /is trust that will give a person full access for ur island. Thx alot _Kron, Love ya

    • Barneh

      we had a while without kron, we had 4 admins during that time…

  • Wxsp

    IGN: Wxsp

    I think the interview was very thorough and an interesting look into the world of MineHeroes. Keep it up!

  • Leb Flow

    IGN:MrAcid
    The interview gave a really good understanding of mineheroes and how it is like to be a part of the community. It is growing each day. _Kron Did make a really good point on applying for staff that you must have 50 fourm posts and have an account for more than 30 days.

  • Unbound Spectres

    Half of this is full of crap. Staff have never been that helpful via Skyblock 1 – rarely seen staff on & today is the first time I’ve seen someone who isn’t a donor or basic rank (Builder) who has been on longer then staff 10mins-20mins+ disappointing

    As for ‘Helper’ rank. Never seen a single one, but seriously. they need to sort there act out or they’re just going to loose people. I got a friend who lost there /is today. Staff have yet to resolve an issue or respond in 12Hrs (not even looked at support ticket)

    • Skylar Orianthi

      Currently, I believe there are no Skyblock1 specific staff (all staff members help out there when able). And just because you don’t see our tag in ‘tab’, doesn’t mean we aren’t there helping out behind the scenes in /v ;3

      As for Skyblock 1 helpers, we haven’t been able to find suitable players for the job yet.

      And for your support ticket, only Admins/Devs can help with problems like that.

      Message me in-game whenever you need anything, and if I’m able, I’ll do everything in my power to help 🙂 Ign: Skylar_2914xo; Rank: Moderator

    • Barneh

      completely agree!! we can be bffs <3

  • Mr_DagALkeef_B7

    To be honest, _Kron is one of the best staff who I’ve met on the MineHeroes Network. <3
    About the interview, it's AMAZING. It has been answered most of the questions about the MineHeroes Network. After I read this, I realized a lot about the MineHeroes Network. Good job _Kron. Keep going on. <3

  • sakura _02

    The interview was great I loved it _Kron.
    IGN : Sakura_02

  • kiloas12

    Great work
    IGN:kiloas12

  • Serafin Aguilera

    The interview was great, I’m looking forward to that upcoming easter event whatever it may be.( I hope it’s for factions). My IGN is Thy_Kirito .

    • Congratulations you are one of the winners! Your voucher has been sent via mail (be sure to check your spam folder)

  • Awesome Pie

    Loved the way Kron(nixlepixle) answered these questions. I must say, I loved her old ign. The one and only Kronnixlepixle.
    My ign is CupcakeJessica.

  • Nikos J. Balakanakis

    I’ve met krone in game and he was really helpful, as was this interview, I always wondered what the different staff member did and stuff, thank you for doing such a great job.
    IGN:GrMossaa

  • Offensing

    _Kron is a OG when it comes to the server and have influence the server in a big way, this interview was really fun to read surprising and i hope the server will grow bigger (Also want in to the giveaway IGN:Offensing) Keep up the good work and see u in the server